Returns & Exchanges
At Cooper & Co, we want you to love every piece in your home, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your selection isn't the perfect fit for your space, our team is here to help you find a better alternative or process a full refund.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully repackage your items in their original shipping boxes with all protective padding and hardware included to ensure safe transit back to our warehouse.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to the outside of the box and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned items for quality, we will issue a refund to your original payment method within 5 to 7 business days.
