Frequently Asked Questions
Everything you need to know about styling your home with Cooper & Co.
What is the standard shipping timeframe for furniture orders?
Most furniture and large decor items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the piece.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that custom-made furniture is final sale.
Do you offer white-glove delivery and assembly?
Yes, for a flat fee we offer premium white-glove service which includes room-of-choice delivery, full assembly of your furniture, and removal of all packaging materials.
How do I care for my Cooper & Co. wooden furniture?
We recommend using a soft, dry microfiber cloth for daily dusting. Avoid harsh chemicals or direct sunlight, and use coasters to prevent water rings on natural wood surfaces.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Afterpay and Affirm.
Are your products covered by a warranty?
All Cooper & Co. furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.